Privacy Policy

This Privacy Policy explains how Ultra Asset Recovery Group ("we", "us", "our") collects, uses, and protects information when you visit https://ultraassetrecovery.com or communicate with us, including by SMS.

Information We Collect and Use

We may collect your name, phone number, email address, mailing address, and case or claim details when you submit a form, request a consultation, or contact us. We use this information to evaluate and process surplus-fund or related claims, contact you about your inquiry, send reminders and updates, and improve our website and services.

SMS Communications

If you provide your mobile number and consent on our forms, you agree to receive text messages from Ultra Asset Recovery Group about surplus funds, property alerts, appointment reminders, order or case updates, and related services. Required consent language includes:

You can cancel SMS at any time by texting "STOP" to the number that is messaging you; after you send "STOP," we will send a confirmation SMS and you will no longer receive SMS from us. For help, reply "HELP" or contact us at info@ultraassetrecovery.com or 501-993-5556. Message and data rates may apply, frequency may vary, most major U.S. carriers support the service but are not liable for delayed or undelivered messages, and you must be at least 18. We follow TCPA and CTIA guidelines.

Cookies and Tracking

Our website uses cookies to enable core functionality, remember preferences, analyze traffic, and enhance your experience. By using the site, you agree to the use of cookies as described in this Privacy Policy. Some third parties we use may also set cookies under their own policies.

Sharing and Security

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Limited sharing with subcontractors is permitted only for essential services (such as customer service), and under strict confidentiality requirements. Opt-in data and consent information related to text messaging will never be disclosed to any third party.

We do not sell your personal information. We may share it with attorneys, professional partners, service providers, or relevant government or county offices as needed to evaluate or process your claim, under appropriate safeguards. We use reasonable security measures to help protect your information, though no method of transmission or storage is completely secure.

Your Choices and Changes

You may update your contact details by reaching out to us and may opt out of marketing SMS at any time as described above. We may update this Privacy Policy periodically; your continued use of the site after changes are posted means you accept the updated policy.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access — You have the right to request copies of your personal data.
• The right to rectification — You have the right to request that we correct any inaccurate information or complete incomplete information.
• The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Ultra Asset Recovery Group does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you believe your child provided this kind of information on our website, please contact us immediately and we will promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

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